Official Document

Terms and Conditions MyCad99 – Platform User Guide

Please read this document carefully before using the mycad99 platform. By registering or using any of our services, you agree to be bound by all terms and conditions stated herein.

Last Updated: 1 January 2026

Key Things You Need to Know

Before reading the full document, here are the six most important points in the mycad99 Terms and Conditions.

Member Eligibility: 18 Years and Above

Only individuals aged 18 and above are permitted to register and use the mycad99 platform. Age verification is mandatory during the KYC process.

One Account Per User

Each user is only permitted to hold one active account. Registering multiple accounts may result in account suspension and balance forfeiture.

Bonus & Promotion Terms

All bonuses are subject to the wagering requirements specified in each promotion. Promotion-specific terms override the general terms in this document.

Fund Withdrawal

Withdrawals are processed only to a bank account or e-wallet registered under the same name as the mycad99 account. KYC verification is required for the first withdrawal.

Fraud Prevention

Any attempted fraud, use of bots, game manipulation, or unauthorised collusion between players will result in immediate account closure.

Responsible Gaming

Mycad99 provides betting limit tools, self-exclusion features, and support for players who need assistance. We are committed to a healthy gaming experience.


SECTION 01

Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a binding contract between you ("User") and mycad99 ("Platform", "We"). By accessing, registering, or using any part of the mycad99 platform — whether via the website, mobile app, or any other method — you acknowledge that you have read, understood, and agree to be bound by all terms stated in this document.

If you disagree with any part of these Terms and Conditions, you are not permitted to use the mycad99 platform. Continued use of the platform following any amendment to the terms constitutes acceptance of those amended terms.

Important Note: This document is kept up to date at all times. The "Last Updated" date at the top of the page reflects the latest version. You are responsible for reviewing these terms periodically.
SECTION 02

Account Eligibility

To use the mycad99 platform, you must meet all of the following eligibility requirements:

  • Aged 18 years and above or the legal age required to gamble in your jurisdiction, whichever is higher.
  • Not residing in a country or region where use of the mycad99 platform is prohibited or restricted by local law.
  • Not currently listed on any self-exclusion register of any relevant gaming authority.
  • Using your own personal funds — not borrowed money, illegally obtained funds, or third-party funds without authorisation.
  • Acting on your own behalf and not as an agent or representative of any other party.
Warning: mycad99 reserves the right to request proof of age or identity at any time. If you fail to verify your eligibility, the platform reserves the right to suspend or close your account and withhold any account balance while an investigation is conducted.
SECTION 03

Account Registration & KYC Process

Each user is only permitted to register one (1) account only at mycad99. Multiple account registrations — whether using different information or different devices — are strictly prohibited and constitute grounds for account closure.

During registration, you are required to provide truthful, accurate, and complete information. Required information includes your full name, date of birth, active mobile number, and a valid email address.

The Know Your Customer (KYC) process is mandatory before the first withdrawal is permitted. Documents accepted for KYC include:

  • Malaysian MyKad (front and back image)
  • Valid Malaysian Passport
  • Malaysian driving licence (as a supporting document)
Note: The mycad99 KYC process is typically completed within 15–30 minutes during operating hours. All documents are stored with full encryption and are not shared with third parties without your consent.

You are responsible for ensuring the information in your account remains up to date. If your personal details change, please contact the mycad99 support team to update them.

SECTION 04

Deposits & Payments

Mycad99 accepts deposits via a range of local Malaysian payment methods, including DuitNow, FPX (online banking from all major Malaysian banks), Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Minimum and maximum deposit limits depend on your chosen payment method and VIP tier. Current limits are displayed in the deposit section of the platform when making a transaction.

  • All deposits are credited to your account within 1–5 minutes after payment has been confirmed by the payment gateway.
  • Mycad99 does not charge any fees for deposits; however, payment service providers may apply their own charges.
  • Failed deposits will be refunded in accordance with the relevant payment provider's policy.
Payment Security: All transactions on mycad99 are protected with 256-bit SSL encryption. mycad99 does not store your full credit card or bank account information in our systems.
SECTION 05

Fund Withdrawal

Withdrawals are only permitted to a bank account or e-wallet registered under the same name as the mycad99 account. This is a security measure to prevent misappropriation of funds and money laundering.

Withdrawal conditions that must be met:

  • KYC must be fully completed before the first withdrawal is processed.
  • Any bonus that has not met the wagering requirements will be deducted from the withdrawal amount.
  • Daily withdrawal limits depend on your VIP tier — from MYR 10,000 (Silver) up to no fixed limit (Diamond).
  • Mycad99 reserves the right to request additional supporting documents for high-value withdrawals.

Withdrawal processing times are as follows: standard members 15–30 minutes, VIP Silver 10–20 minutes, VIP Gold 10–20 minutes, VIP Platinum 5–10 minutes, and VIP Diamond under 5 minutes. All processing times are calculated from the moment the withdrawal request is submitted and verified.

Attention: mycad99 reserves the right to delay withdrawals by up to 5 business days if there are security concerns or further investigation is required. Users will be notified if this occurs.
SECTION 06

Bonuses, Promotions & VIP Programme

Mycad99 offers a variety of bonuses and promotions from time to time. All offers are subject to the specific terms and conditions of the relevant promotion, displayed alongside each offer on the Promotions ours.

General terms applicable to all mycad99 bonuses:

  • Bonuses may only be claimed by registered members who meet the promotion eligibility requirements.
  • Each promotion has specific wagering requirements that must be met before bonus funds can be withdrawn.
  • Mycad99 reserves the right to void bonuses if there is evidence of abuse or any attempt to obtain bonuses fraudulently.
  • Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
  • One bonus per offer — you may not claim the same promotion more than once unless otherwise stated.

The mycad99 VIP Programme is automatic and based on monthly activity. Tier upgrades and downgrades take effect at the start of each month based on the previous month's total deposits. Learn more on the VIP ours.

SECTION 07

Game Rules

All games offered on mycad99 use a Random Number Generator (RNG) that has been audited and certified by an independent body. Game outcomes are entirely random and cannot be influenced by any party, including mycad99 itself.

For sports betting, odds displayed are accurate at the time the bet is confirmed. mycad99 reserves the right to:

  • Voiding bets where odds were displayed unintentionally due to a technical error.
  • Suspending bet acceptance at any time for operational reasons.
  • Voiding any bets involved in confirmed match manipulation.
Technical Disruption: In the event of a technical disruption during an active game, the mycad99 system will resolve the game based on results generated prior to the disruption. No winnings will be lost due to a technical disruption on mycad99's end.
SECTION 08

Prohibited Conduct

The following are strictly prohibited on the mycad99 platform and may result in immediate account closure without any compensation:

  • Multiple account registration — using the same or different identities to hold more than one active account.
  • Use of automated software or bots to play games or place bets.
  • Collusion between players to manipulate game outcomes or gain an unfair advantage.
  • Money laundering — using the mycad99 platform to launder illegally obtained funds.
  • Exploiting bugs or system errors — any advantage gained through a bug must be reported and the resulting balance will be adjusted.
  • Identity fraud — registering using another person's identity or providing false information.
  • Selling or transferring accounts to any other party is strictly prohibited.
Serious Consequences: mycad99 reserves the right to report suspected money laundering activity to the relevant authorities. Full cooperation in any such investigation is mandatory.
SECTION 09

Privacy & Data Protection

Mycad99 is committed to protecting your privacy and personal data. The collection, use, and storage of your personal data is governed by Privacy Policy ours, which form part of this Agreement.

In summary, your data is used to:

  • Verifying your identity and eligibility (KYC)
  • Processing financial transactions securely
  • Providing effective customer support
  • Ensuring compliance with legal and regulatory requirements
  • Improving the user experience on the platform
Data Security: Your data is stored on servers protected with AES-256 encryption. mycad99 does not sell or share your personal data with third-party advertisers.
SECTION 10

Limitation of Liability

The mycad99 platform is provided "as is" without any implied warranty of continuous availability or freedom from errors. However, we are committed to maintaining 99.98% uptime and will endeavour to resolve any disruptions promptly.

Mycad99 is not liable for:

  • Losses arising from internet disruptions on the user's end.
  • Indirect, consequential, or punitive losses arising from use of the platform.
  • Actions or failures by third parties, including payment service providers.
  • Losses resulting from unauthorised use of your account due to your failure to protect your login credentials.

You are fully responsible for keeping your account password secure and not sharing it with any third party. mycad99 will not be held liable for any unauthorised access resulting from your negligence.

SECTION 11

Account Closure & Suspension

You may close your mycad99 account at any time by contacting our support team. Any remaining balance (after deducting bonuses that have not met wagering requirements) will be returned to you via your preferred payment method.

Mycad99 reserves the right to suspend or close an account without prior notice if:

  • There is evidence or reasonable suspicion of a breach of any term in this document.
  • You failed to submit the required documents within the specified timeframe.
  • Your account has been identified as a duplicate account.
  • There is suspected activity related to money laundering or fraud.
Self-Exclusion Feature: If you need a break from gaming activity, mycad99 provides a self-exclusion feature that can be activated directly from your account settings. Learn more on the Responsible Gaming.
SECTION 12

Amendments to Terms & Applicable Law

Mycad99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on this website. The "Last Updated" date at the top of the page will be updated each time a change is made.

Continued use of the mycad99 platform after any amendment to the terms constitutes acceptance of the revised terms. You are encouraged to review this page periodically to stay informed of the latest version.

In the event of any conflict between a translated version of these terms (if any) and the original Bahasa Melayu version, the Bahasa Melayu version shall serve as the definitive reference.

Contact Us: If you have any questions regarding these Terms and Conditions, please contact the mycad99 support team via live chat on the platform or by email at [email protected]

Register a mycad99 Account and Start Enjoying the Best Gaming Experience in Malaysia

By registering, you confirm that you have read and agreed to the mycad99 Terms and Conditions. Join over 500,000 active members today.

See also: Privacy Policy  |  Responsible Gaming  |  FAQ  |  18+

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