About Us

Getting to Know Us MyCad99 – The Online Entertainment Platform of Choice for Malaysians

Mycad99 is more than just an online gaming platform. We are a community built on trust, security and a genuine commitment to delivering the best entertainment experience to every user in Malaysia.

Trusted Platform Malaysian Community Years of Experience

500K+
Registered Members
500+
Games Available
20+
Partner Providers
99.98%
Platform Uptime

The Story Behind MyCad99

Mycad99 was founded with one clear purpose: to build an online entertainment platform that truly understands the needs of Malaysian users. Not simply copying an overseas model and pinning a Malaysian flag on it, but a platform built from the ground up with a local mindset, user-friendly language, and payment systems relevant to everyday life in Malaysia.

The team behind mycad99 brings together backgrounds in technology, product development and the digital entertainment industry. We understand what Malaysian users look for — reliability, speed, convenience and security. These four pillars drive every decision we make, from game selection to how we handle fund withdrawals.

Since launching, mycad99 has grown rapidly into one of the most actively used online entertainment platforms in Malaysia. This growth isn't driven by promotions alone — it's because satisfied players recommend mycad99 to their friends, and that is the most meaningful recognition we could ask for.

Our Mission

To provide a safe, fair and enjoyable online entertainment platform for all Malaysians — with genuine local support and an unmatched user experience.

Our Vision

To be Malaysia's number one online entertainment platform — known not only for its extensive game collection, but also for our integrity, transparency and dedication to member satisfaction.


Why Do Malaysian Players Choose MyCad99?

Six key reasons that set mycad99 apart and keep it the top choice for hundreds of thousands of players across Malaysia.

Bank-Grade Security

256-bit SSL encryption protects every transaction and your personal data. Our real-time fraud detection system keeps your account secure around the clock, 24 hours a day.

Complete Local Payment Options

Deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, GrabPay and Boost — all payment methods Malaysians use every day. No international credit card needed.

Most Complete Game Collection

Over 500 slot games, sports betting, Live Casino and table games from world-class providers including Pragmatic Play, PG Soft, Habanero and 20+ other providers.

Fast & Stable Platform

Multi-region cloud infrastructure with a global CDN ensures games load fast. A 99.98% uptime means mycad99 is almost never down — your gameplay stays uninterrupted.

Mobile Optimized

Native apps for Android and iOS are available for the best experience. Our responsive web platform also runs smoothly on all smartphones with no additional installation required.

24/7 Customer Support

The mycad99 customer service team is ready to assist in both Bahasa Melayu and English via live chat. Average response time is under 3 minutes — genuinely, not just a promise.

The Principles That Shape MyCad99

Every operational decision at mycad99 — from platform design to how we handle every complaint — is grounded in these core values.

Transparency

The RTP for every game is clearly displayed. Bonus terms are written in plain, easy-to-understand language. There are no hidden charges on any transaction.

Integrity

All games use certified RNG that is independently audited. Game outcomes are fully random and cannot be manipulated by any party.

User-First Approach

Every new feature added to the mycad99 platform starts from real user feedback. You drive the direction of our growth.

Social Responsibility

Mycad99 is committed to responsible gaming. Deposit limit tools, self-exclusion features and counselling support are available to all members who need them.

Continuous Improvement

The mycad99 platform is continuously updated with new games, the latest security features and interface improvements based on community feedback.

MyCad99 Growth History

From a small platform that started with a limited game collection, mycad99 has grown into one of the most recognized names in Malaysia's online entertainment industry.

The Beginning
MyCad99 Founded

Mycad99 launched with a focus on the Malaysian market, offering a curated selection of slot games and local payment support that was a first in the industry.

Growth Phase
Game Collection Expansion

Partnership agreements with leading international game providers were signed, expanding the slots collection and adding sports betting and Live Casino to the platform.

Platform Upgrade
Mobile App Launch

Native Android and iOS apps are now live, bringing the full mycad99 experience to Malaysian users' smartphones with optimized performance.

VIP Program
VIP Membership Program Launch

A four-tier VIP Program was launched to give genuine recognition to loyal mycad99 players — with rebate benefits, personal account managers and exclusive rewards.

Now & Beyond
Next-Generation Infrastructure

Migrated to the latest cloud infrastructure with a multi-region CDN, enhanced security systems and a smoother user experience for hundreds of thousands of mycad99 members.


MyCad99 Selected Partners

Mycad99 only works with game providers and payment gateways that hold valid licences and have undergone rigorous independent auditing.

Pragmatic Play
Slot Games
PG Soft
Slot Games
Habanero
Slot Games
Microgaming
Slot Games
DuitNow
Payments
FPX
Payments
Touch 'n Go
E-Wallet
GrabPay
E-Wallet
Security Commitment: All mycad99 game partners have undergone independent auditing by international certification bodies. The RNG of every game is verified to be fair and free from any manipulation. Learn more on the Platform us.

MyCad99's Commitment to Responsible Gaming

At mycad99, we believe entertainment should remain just that — entertainment. We take our responsibility seriously to ensure our platform never becomes a source of harm to any user. This is not merely a corporate statement; it is an operational commitment backed by real tools and policies.

  • Daily/weekly/monthly deposit and betting limit tools are available in your account settings
  • "Self-Exclusion" feature for play breaks ranging from 24 hours to longer periods
  • Strict age verification — only users aged 18 and above are permitted
  • Counseling information and resources are available for those who need support
  • Customer service staff are trained to identify and assist users who may be experiencing difficulties
Learn More

Have a Question? We're Here to Help

Whether you want to learn more about mycad99, share feedback or need assistance, our team is ready to listen and help.

24/7 Live Chat

Click the chat icon at the bottom corner of the mycad99 platform to reach our support team at any time. Average response time is under 3 minutes.

Support Email

For enquiries that require detailed information, you can reach us at: [email protected]

FAQ Help Centre

Frequently asked questions about deposits, withdrawals, games and accounts are available at FAQ page for immediate answers.

Join the MyCad99 Community Today

Over 500,000 Malaysian players have trusted mycad99 as their online entertainment platform of choice. Now it's your turn to experience the difference firsthand.

By registering, you agree to our Terms & Conditions and Privacy Policy mycad99. Please play responsibly. 18+

Bahasa Melayu