Mycad99 takes your privacy and personal data protection very seriously. This document clearly explains how we collect, use, store and protect your information — in plain language, not heavy legal jargon.
We don't just comply with the law — we build a privacy system that genuinely protects you.
All data transmitted between your device and mycad99 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions.
Your personal data is stored on servers protected with AES-256 encryption, strict access controls, and multi-location backup systems to ensure complete security.
You have the right to access, correct, or request deletion of your personal data at any time. The mycad99 support team will process your request within 5 business days.
Mycad99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are protected under the local legal framework.
Mycad99 has never and will never sell, rent or transfer your personal data to advertisers or third-party data brokers for marketing purposes.
You may opt out of marketing communications at any time through your account settings. Your preference will take effect within 48 hours.
This Privacy Policy describes the data collection and management practices of mycad99, which operates under the domain mycad99.net. This applies to all users who access our platform via the website, Android and iOS mobile apps, and any official mycad99 communication channels.
By registering a mycad99 account or simply browsing our website, you agree to the practices described in this Privacy Policy. This document should be read together with Terms and Conditions mycad99 which forms part of the overall agreement between you and our platform.
Mycad99 collects your personal data through several means — directly when you provide it, automatically as you use the platform, and through third-party verification processes required for KYC.
Data you provide directly:
Data collected automatically:
The data we collect is used solely for legitimate purposes that have been disclosed to you. The following are the primary purposes for which your personal data is used at mycad99:
To create, verify and securely manage your account, including the mandatory KYC process to comply with anti-money laundering (AML) requirements.
To accurately and securely process deposits, withdrawals and all other financial transactions through payment gateways integrated with our platform.
To respond to your enquiries, resolve complaints and send important information about your account or service changes that affect you.
To detect and prevent fraudulent activity, unauthorised access, money laundering and any activity that violates mycad99's Terms and Conditions.
Non-identifiable usage data is used to analyze usage patterns and improve platform features so your experience keeps getting better.
To send promotional information, bonuses and exclusive offers — only if you have agreed to receive such communications. You may withdraw your consent at any time.
Mycad99 does not sell, rent or trade your personal data to any party for commercial purposes. However, there are limited situations where we need to share certain information:
Your personal data is stored in secure server infrastructure with multi-layered security controls. mycad99's primary servers are protected by physical and cyber security systems that are audited on a regular basis.
Technical security measures implemented:
Data retention period: Active account data is retained for the duration your account remains active, plus 7 years after closure for legal compliance purposes. KYC data is retained for a minimum of 5 years in accordance with Malaysian anti-money laundering laws.
Mycad99 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help the platform remember your preferences and improve its performance.
Types of cookies used by mycad99:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the mycad99 platform. The mycad99 mobile app uses device identifiers similar to cookies for the same purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mycad99's internal policies, you have the following rights regarding your personal data:
| Your Rights | Description | Response Time |
|---|---|---|
| Right of Access PDPA | Request a copy of all personal data we hold about you | 5 business days |
| Right to Rectification | Request correction of inaccurate or incomplete data | 3 business days |
| Right to Erasure | Request deletion of your data (subject to legal requirements) | 10 business days |
| Right to Object | Object to data processing for direct marketing purposes | 48 hours |
| Right to Freedom PDPA | Withdraw consent for data processing at any time | 48 hours |
| Right to Complain | Lodge a complaint with the Personal Data Protection Commissioner of Malaysia | Proceed to PDPC |
To exercise any of the above rights, contact the mycad99 support team via live chat within the platform or email us at [email protected]. We may need to verify your identity before processing any data-related requests.
Mycad99 is a platform dedicated to adults aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we find that personal data belonging to someone under the age of 18 has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover that their underage child has registered a mycad99 account are requested to contact us immediately.
Mycad99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or service improvements. Whenever an amendment is made, the "Last Updated" date at the top of this page will be revised accordingly.
For amendments that are significant or material — substantially affecting how we use your data — mycad99 will notify you by email or in-app notification at least 14 days before the changes take effect.
Continued use of the mycad99 platform after amendments take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Mycad99 believes your personal data belongs to you. We are merely a trusted custodian processing that data for the purposes you have authorised.